Returns Policy:Right Of Withdrawl
satorimovement.com Exchange and Refund Policy Satori Movement does not offer refunds on shipped product. If an item is out of stock, we will refund your money if item(s) can not be shipped. Items can be returned for exchange or refund. depending on the reason for the return, You may be charged the delivery cost for the item. Returning a faulty or damaged item If an item is faulty, incorrectly described and/or damaged you can get an exchange or a credit for it. Any defective item claims must be submitted within 1 week of receiving your order. satorimovement.com will pay delivery charges for faulty or defective items. Returning an item for all other reasons If you wish to return an item for any other reason, we will exchange it for: - The same item - A similar item at the same price - Store credit for the value of the initial item. Provided the item is returned in original, undamaged condition.
You will not be refunded delivery and administration charges.
To get the exchange, refund or credit you must inform satorimovement.com that you wish to return the item with in 14 days of receiving it. You must then arrange for the item to be returned. Be aware that you will have to pay the delivery charges of returning the item in addition to fees for shipping new item.How to return an item The first thing to do is inform satorimovement.com of the return. Use the contact details on your purchase confirmation email. We will then let you know the best way to return the item and how your exchange or credit will be processed. Cancellations If satorimovement.com does not dispatch the product(s) to you within thirty (30) days from payment, the customer may opt to cancel the purchase and will be entitled to a full refund. The refund will be made within seven (7) days of cancellation. The refund will be for the product(s) and any delivery charges.
You will be contacted by satorimovement.com to arrange delivery. The contact will be made to your choice of contact phone number provided by you at time of purchase. You may cancel purchases of the product(s) at any point before the satorimovement.com makes contact with you and confirms delivery. You can inform satorimovement.com of this cancellation. If you choose to cancel, you will be entitled to a full refund. The refund will be made within seven (7) days of cancellation. The refund will be for the product(s) including any delivery charges. There are no cancellations accepted once a order is shipped.